Privacy & Cookies Policy

This privacy policy applies between you, the user of this website, and Rawlins Regulatory Limited (trading as National Regulatory Services, NRS), the owner and provider of this website. We take the privacy of your information very seriously, and this policy applies to our use of all data collected by us, or provided by you, in relation to your use of the website.

Please read this privacy policy carefully.

Who we are

Rawlins Regulatory Limited is a company incorporated in England with registered number 14443499, whose registered office is at 124 City Road, London, EC1V 2NX. Rawlins Regulatory Limited trades as National Regulatory Services (NRS). For the purposes of the UK GDPR and the Data Protection Act 2018, Rawlins Regulatory Limited is the "data controller" — we determine the purposes for which, and the way in which, your data is processed.

Data we collect

We may collect the following data, including personal data, from you:

• Your name
• Your job title and firm
• Contact information, such as your email address and telephone number
• Any other information you choose to include in a message to us

How we collect data

We collect data in the following ways:

• Directly from you — for example, when you use our contact form, subscribe to our newsletter, call or email us, or purchase a document through Compliance Wizard.
• From publicly available third-party sources, such as Companies House, where relevant to providing our services.
• Automatically — for example, technical information collected by our website hosting and analytics providers, such as your IP address and how you use the site. See "Cookies" below.

How we use your data

We may use your data for the following purposes:

• To respond to enquiries made through our contact form, telephone or email
• To provide the services or documents you have requested or purchased
• To send you our newsletter and regulatory updates, where you have subscribed to receive them — you can unsubscribe at any time using the link in any newsletter email, or by contacting us
• Internal record keeping and improvement of our services

We rely on your consent to send you newsletter and marketing emails, and on our legitimate interests, or the steps necessary to perform a contract with you, for the other purposes above. You can withdraw your consent to marketing at any time — see "Your rights" below.

Who we share data with

We may share your data with:

• Our staff and professional advisers, where needed to run our business
• Third-party service providers who process data on our behalf — for example, our website hosting provider and email delivery provider — solely to help us operate the website and respond to you
• Regulatory or law enforcement authorities, where we are legitimately required to cooperate with an investigation

We do not sell your data to third parties.

Keeping data secure

We use appropriate technical and organisational measures to safeguard your data, including storing data on secure servers and restricting access to it. If you suspect any misuse, loss or unauthorised access to your data, please contact us immediately at enquiries@rawlinsreg.co.uk.

Data retention

We only hold your data for as long as necessary to fulfil the purposes described in this policy, or until you ask us to delete it — for example, by unsubscribing from our newsletter. We may need to retain some data for longer where required by law or for legal, tax or regulatory purposes.

Your rights

Under data protection law, you have the right to:

• Ask us for copies of the data we hold about you
• Ask us to correct data that is inaccurate or incomplete
• Ask us to delete your data
• Ask us to restrict or object to our use of your data
• Ask us to move, copy or transfer your data
• Withdraw your consent to marketing communications at any time

To exercise any of these rights, please contact us at enquiries@rawlinsreg.co.uk. If you are unhappy with how we have handled your data, you also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.

Cookies

This website currently uses only cookies that are strictly necessary for it to function — for example, to keep the site secure and remember basic preferences as you browse. We do not currently use Google Analytics, advertising cookies, or any other third-party tracking or analytics cookies.

If we introduce analytics, marketing or other non-essential cookies in future, we will update this policy and, where required by law, ask for your consent before setting them. Most browsers let you view, manage, delete and block cookies for a website — consult your browser's help menu for details. Blocking strictly necessary cookies may affect how parts of the site work.

Links to other websites

This website may, from time to time, contain links to other websites, including Compliance Wizard product pages and third-party payment providers used to process purchases. We have no control over, and are not responsible for, the content or privacy practices of those websites. We recommend you read the privacy policy of any other website before providing your data to it.

Changes to this policy

We may update this privacy policy from time to time, including when required by law or when we change how the website works. Any changes will be posted on this page.

Contact us

If you have any questions about this policy or how we handle your data, please contact us at enquiries@rawlinsreg.co.uk or 0330 043 4288.

Rawlins Regulatory Limited, trading as National Regulatory Services (NRS), is a limited company registered in England (14443499) at 124 City Road, London, EC1V 2NX.